It's a legitimate concern with some $55 million reportedly involved....but it's one on which there was no information when InfoPowa tried to get a direct answer to the simple question, and a parallel enquiry of whether Neteller solely controlled the trust account or are independent trustees involved in its administration.
A Neteller spokeswomen first suggested an off-the-record call, which InfoPowa declined on the grounds that we were looking for an email documented public answer to a legimiate client question.
The spokeswoman's response to this was: "On the record, there is nothing to say over and beyond the formal announcements we've made."
As we commented to the spokeswoman, this is a pretty callous attitude to display toward clients who are legitimately concerned about what is happening to their money in Neteller's care.
There was no response.
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